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20VCApr 28, 2023

In AI Who Wins? Startups or Incumbents? What Happens to Wealth Inequality? Why Will…

Why Defensibility in Startups is BS & Speed is Everything? Why Large Groups Worsen Decision-Making with Sarah Guo

With Sarah Guo · Harry Stebbings

Full transcript · 45 min · 8,961 words · 2 speakers

Cold open

AI is the biggest value creation opportunity in our lifetimes. Like, I’m quite confident that we’re gonna have ten and twenty person teams building billion dollar businesses. The only real advantage startups have is speed, and speed actually might matter more than ever when the environment seems to be moving at warp speed.

Sarah Guo0:00

This is 20 VC

Harry Stebbings0:17

Intro

Harry Stebbings

with me, Harry Stebbings. And last time we had this guest on the show, it was an incredible seven years ago. So much has changed since then. And given everything in AI, this episode could not come at a more important time. So I’m thrilled to welcome back Sarah Guo, founding partner at Conviction Capital, a $100,000,000 first fund purpose built to serve Software three point o companies. Prior to founding Conviction, Sarah was a general partner at Greylock, where she made investments in the likes of Figma, Coda, Neeva, and more.

But before we move into the show today,

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Harry Stebbings

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Conversation

Harry Stebbings3:30

Sarah, I am so excited for this. We just looked before one. It was the twenty fifth of January twenty seventeen when we did the first show. So thank you so much for joining me today after an incredible six years.

Sarah Guo

Yeah. Thanks for having me, Harry. You were 20, which is amazing. And the episode was why conversational will the next big thing, which is I think like a shade early.

Harry Stebbings

It’s slightly a shade early. The importance of market timing has never been more prescient. But the most exciting thing is you’ve started a new fund recently with Conviction. And so I wanna start on this. I spoke to many friends and mutual friends before, and many of them said that I had to start on this. So why did you decide to leave Greylock first?

Sarah Guo4:09

Yeah. Greylock is like this I mean, have many mutual friends there, some of my dearest. It’s a seven year old platform with extraordinary history and people. I played for the team for ten years. Amazing place. Super grateful for the opportunity. Like, lots of mentors there. I love the people. I really wanted to focus on early stage investing. Zero to one is just magic, and I wanted to be an entrepreneur. Again, you can’t rationalize that. Right? It’s a great job being a GP at a big VC firm.

It’s crazy to leave. But I wanted to operate differently. I had a few ideas for how a small team could do venture, how you could change the founder experience. And the biggest thing was believing that AI is a breaking change.

Harry Stebbings

It is a great fucking job being a GP. This is what I’ve learned, mate, starting a fund. You don’t have to do any of the shit behind the scenes. Like, being a fund manager and being, like, a GP are very different things. Has there been anything surprising for you that making the switch from GP at the impaled fund to being fund manager and founder?

Sarah Guo5:03

Yeah. Like, I have a lot more existential dread than I used to. So that’s one thing. But as you said, like, also fund is a business like any other. Right? Like, I run rippling payroll now. Like, we have an office, like, these sort of administration. And we have two sets of customers, entrepreneurs and LPs. So you think about strategy for your business. You do recruiting. We were just talking about that. I did recruiting at Greylock too, but it’s not a job. Right.

Harry Stebbings

Yeah. I always used to look at GPs at big funds and was like, oh, why didn’t you start your own? And now I have my own. I’m like, I get it. I get it. They told me that running a media company and the fund at the same time would be a good idea. They lied. But

Sarah Guo

What told you that, Harry? You’re the only person who’s yes. That’s fine. I have forty thousand hours in a week.

Harry Stebbings

Yeah. No. You’re right, actually. That was me. Okay. So we mentioned conviction there. We mentioned kind of the AI focus. What’s the thesis with conviction? And why did you decide to back the farm on this single thesis?

Sarah Guo

So AI is the biggest value creation opportunity in our lifetimes. Like, I’m quite confident that we’re gonna have ten and twenty person teams building billion dollar businesses. And if we at Conviction can be central in this community, and it’s not like a blip on the radar, it’s decades of change and we deeply understand it and become best in the world at identifying great companies and partnering with the founders, building those companies, like, I think it’s an important opportunity.

Harry Stebbings6:20

I think that’s a very compelling stance. You said how has, like, the style changed? It’s changed because I used to, like, stick to schedule. Now I don’t. I’m really worried about wealth inequality. And when we think about, like, teams of ten and twenty building these billion dollar companies, I agree with you totally. I’m just worried that we’re gonna see this centralization of wealth with the evolution of AI and become more and more prominent in technology and society. Do you agree? And am I right to be worried?

Sarah Guo

I do agree with you. Maybe people don’t wanna say that out loud, but I would agree with you and then also say technology, it drives abundance. If that’s anything from agricultural revolution, industrial revolution, computing, I think we will produce more. And the question is, do we want more if it is going to begin by being distributed very unequally? My answer is yes. Like, you give people these technologies and rarely do they say take it away. I’m gonna stop using it. I think the productivity benefit is incredible.

That’s possible. And that doesn’t mean like we as a society and on on on the policy side and in a very democratic way need to address that distribution. But I think it doesn’t mean to me don’t make progress.

Harry Stebbings7:25

The thing that worries me though is like regulatory bodies, again, who’ve never seen such a big chasm between regulatory body knowledge and like, the actual technology itself. This worries me that they’re not in a position to actually regulate with domain knowledge. Do you share my concern?

Sarah Guo

I think it is a concern. I don’t think it is structurally different than other areas of technology. Right? So if you have the Internet, you have cyber security issues. And so I’ve been a long time cyber security investor. I’ve engaged with national security bodies on policy making in this area. And I’m spending time in DC two weeks from now on thinking about AI risk as well. So I think the the thing that is different today may be the speed of change. Like, I don’t think we have decades to adjust to these capabilities in society.

And so I think it’s incumbent on anybody producing the technology, enabling the technology to go partner with policymakers and the rest of society and do that education, as you said. And we gotta build a new muscle here. I think it’s important.

Harry Stebbings8:29

In terms of the kind of the fun thesis, I think back to like when we had the iPhone come out, or when Kleiner did the climate change fund, I think it was, or the green energy fund, or whatever that fund was. Oh my gosh. Yeah. But my point is, I view this as like an enabling technology which everything will be built on top of. I had Novant founder Ariel on, and like, TripActions on Novant is now using. Everyone is like sitting on top of it. Why have a verdict piece centric AI fund?

Sarah Guo

You’re asking me to like give away the kind of hidden secret of the fund. Right? So here it is though. If we at Conviction are right in the long term, and this is the most important technology change of the decade, and we’re good at selection and execution, and we invest in this outsized number of important tech companies, again, it just means that they will be the most important companies. Period. And so, yes, you’re right. Like, I think it’s eventually just a horizontal software fund. But right now, I think it’s also useful for us to be specialists.

Like, the AI community is actually quite limited in size. And so if we are focused on that, we can invest in the community because applied research matters in a way that has never before. I think your average venture capitalist does not spend a lot of time in computer science research. And then, like, you do a lot of community building. Like, we can be a matchmaker for teams, sorting hat for people who want to get into AI startups. There are strategic relationships that are very specific to AI.

Right? People need model access data, GPUs, design partners. And then I think there’s like a new set of understanding and tribal knowledge because it’s a very technical and dynamic field. Like, we’re rethinking a lot of user experience in a way that hasn’t been true in two decades. And I think founders in this field in particular, they want I think they should want investors who know something about these strategic issues for them. And we’re talking about like safety and alignment even. And I think like in the near term, it’s more specialized.

Harry Stebbings10:18

Do you think most VCs actually get it or is it BS?

Sarah Guo

So I think there’s a lot of genuine and justified enthusiasm as well as a lot of like FOMO and pretension. But broadly, no. There’s not a lot of deep understanding yet. This is a technical and dynamic field and the research is intersecting with the real world at a pace I’ve never before encountered in more than a decade of investing, then you could ask the question like, is that a good idea? If you’re choosing people and founder quality, maybe you could still do really well even against this type of investment.

Buying access to investments without some level of understanding sounds perilous.

Harry Stebbings

We’ve seen so many of these investors and so much of the VC cross go absolutely freaking nuts for obviously AI. It really just is We never learn. No. We never learn. But time is not over, baby. My question to you is, actually knowing the space, what do you make of the current craziness within AI funding circles?

Sarah Guo11:10

Yeah. So I think the craziness in a small number of instances gets like very amplified by the media. Yes. There is enthusiasm and less sensitivity to pricing in a certain style of AI company than others in this macro. But, like, maybe five companies have come out of the gate raising a huge amount of money. That’s not what most founders understand. But it’s those five companies that the story gets repeatedly told.

Harry Stebbings

But like Character AI, is that crazy or is that justified?

Sarah Guo

So I just had Noam Shazir on like my podcast with Elad, and it’s called No Priors. And Noam is brilliant. And the engagement data on character is really special. Pricing is determined by market participants. The broader response would be, I think that a vanishingly small number of AI companies can spend a $100,000,000 upfront well. And constraint is the name of the game in startups. Right? It like breeds discipline and creativity. The other side of it is there are AI companies with like really extraordinary traction right now.

So I think we should recognize that.

Harry Stebbings12:12

I’ve met quite a few founders who say bluntly, to build what we want to build, we need to raise much larger sums than traditionally were raised at pre seed or seed rounds. And so we’re raising 50 or 75 or even a 100. Is that true that AI companies are much more capital intensive in the early days? If so, what is the spending on? Can you help me understand that, Sarah, genuinely?

Sarah Guo

Yeah. So we’re meeting some of the same people that have this point of view. Right? So the thing that is really expensive I mean, there are many things that can be expensive. But one of the things that is really expensive is I want to train a model from scratch that is very large. And it’s gonna take me low tens of people, probably 20 or 30 people that know how to do this type of research. And 10,000 plus GPUs and x number of months, that is very expensive.

My personal point of view is there’s less than 10 instances I can think of where that is gonna make sense for companies. And the vast majority of companies are going to figure out actually how to apply these models that other people have built that are offered by APIs or in the open source or fine tune them or, like, build some other part of the stack. And and so I’ve honestly seen a lot of smart founders, like, begin with this premise, especially people who come from a research background, and then think through it and adjust course dramatically on how to sequence into understanding whether or not they even need that.

Because I I think a much bigger question than can you train a large model is does anybody want it? Is it going to be useful? And like you could answer some of those questions upfront.

Harry Stebbings13:40

Can I ask, is your fund size big enough? If you have a $200,000,000 fund and you’re doing like seed in AI, for diversification levels, want 30 at seed. That’s $5,000,000 checks done. With fees, you’re done. And that’s $5,000,000 check. And you don’t have 200

Sarah Guo

Yeah. No. It’s a $100,000,000 fund. Okay. So I have lots of very smart investor friends ask this question all the time. And without arrogance, like, I could have raised $500,000,000. And if I believe constraints breed discipline and creativity for founders, they also do for investors. And so a $100,000,000 fund size is very focusing. Like, we do early stage. We don’t do growth. We are not gonna do things that structurally don’t make sense for the fund. And we’re working with really extraordinary people in the first handful investments in the fund, and they’re seed investments.

They’re seed and series A investments, and we’re putting a million to 8 or $10,000,000 to work. We’re gonna be more concentrated than most seed funds, but I just think the bulk of the opportunity is in companies that can be much more capital efficient. But I think the pressure to like raise bigger funds and collect larger fees and do more things is real. It’s just like, does it matter? Right? Will that generate returns? I don’t think so. They’re

Harry Stebbings14:57

probably structurally not right for the fund. What is structurally not right for the fund in your eyes?

Sarah Guo15:02

I think it is unlikely that if somebody wants to raise a 100 or $200,000,000 at a billion dollars out of the gate, it’s hard for me to imagine that making an impact on the fund.

Harry Stebbings

So I do brand checks. It’s actually impactful and important that you’re in the biggest and the best names, especially as you establish a Conviction brand. Do you not feel that it would be worth it to put in the 100 k check into that round so you could bluntly get the brand, which does resonate with community?

Sarah Guo

Yeah. I think we make investments in companies that we wanna be a part of the journey for, but it it’s a very small set of companies. And I think the real thing that drives brand in the long term is a, returns, b, companies that matter, and c, reputation with founders. And I think we can do that generally by just playing our game and being good at this. I’m willing to take that risk.

Harry Stebbings

We’ve spoken about kind of concerns within the fundraising market. In terms of opportunities, I love the show you did with Elad on No Prize. And you said that one of the most exciting opportunities is in kind of tooling where the error rate doesn’t lead to catastrophic effects in whatever that is, workflow automation, whatever we wanna choose. Where are the most obvious, nascent, low hanging fruit do you think in terms of use cases that you’re like, yes, perfect. This is great.

Sarah Guo16:19

Yeah. So one of my favorite investments so far has been a company called Harvey dot ai, and the legal profession is a text in text out profession. Profession. We can do a lot of the work that a first year legal associate does end to end with these large models, and that’s very valuable. But there are so many opportunities that are very attractive. Codenuration is obviously powerful. Copilot is not the end of it. We’re just beginning to exploit that and democratize it. Copilot is just local context autocomplete, which is incredible on its own.

Right? RPA, big category of software is gonna be obviously reborn. We are actively interested in finding founders to back in, like tooling for LLMs, retrieval, feedback. It’s a very crowded space now, but we’re excited about multimodal models for creative and marketing use cases. Like, this is really expensive today, and people are gonna get much better content. Like, I’m sure you guys will start to use this stuff soon if you don’t already.

Harry Stebbings17:11

Do these cofounders, when they come from, say, accounting, when they come from legal, are they like steeped AI technologists? Or are they former lawyers? Are they former accountants who are steeped in the domain knowledge? What was more important? Like, the technical deep knowledge there or the domain knowledge of knowing accounting back to front, legals back to front? How do think about that?

Sarah Guo

Ideally, like, you have some combination of customer back domain knowledge and understanding of, like, product and research. And so that is something that I think we can try to do, like, people pair up. We spend a lot of time with the research community, but I think the vast majority of companies, like software is going to end up being built by run of the mill product oriented engineers, like special founders, but people who come from software engineering. And that’s because, like, it this is gonna become tooling like any other part of software.

And the number of people who know how to leverage these models is growing. Right? Which is great for you and me. Like, we’re gonna see more interesting companies from people who are really customer oriented.

Harry Stebbings18:10

I think there was a stat, like, currently 41% of co creation is done by artificial intelligence of some sort. Where do you think that will be in five years, Sarah?

Sarah Guo

I think we’ll look at a different metric. So that’s the, like, auto complete stat of I know what’s happening next. I’m typing and GitHub Copilot helps me finish the sentence, the function. I think like you’re going to get human does planning. Like I, Harry, want a system that does x. And then it’s gonna be more iterative. I want a website for 20 VC with this set of features. Now change it this way. Like, I I think we’re gonna get much more into on stuff soon. And so, like, I think we’re going to have AI systems that can do these things, and you’ll just communicate your preferences.

Maybe more naturally than to a more generalist model than your average engineer today. But that doesn’t mean I think engineering as a profession goes away. I think they just, like, leverage these tools much better.

Harry Stebbings

How do you think about the startup versus incumbent? I love Alex Rampell’s quote, which is, you know, the question is, will the incumbent acquire innovation before the startup requires distribution? But it’s a question of who’s best placed and what challenges to each face. How do you think about that when comparing startup versus incumbent?

Sarah Guo19:15

Yeah. This is maybe a very discouraging answer, but I believe in, like, intellectual honesty. Like, classically, the only real advantage startups have is speed. And speed actually might matter more than ever when the environment seems to be moving at warp speed. Right? What’s the quote? Some decades, nothing happens, and some years, a decade happens. Right? I feel like that is happening right now. It’s hard to make a large organization move at that speed. On the incumbent advantage side, much ado has been made about this idea of a data moat.

But honestly, there’s a lot of data out there, and entrepreneurs are incredibly creative about collecting it and increasingly about generating it. And I I don’t think it’s, oh, the incumbents are gonna win this one or the startups are gonna win this one.

Harry Stebbings

When we look at the incumbent set, Microsoft are often hailed as the one who’s embraced it most tactically, strategically, and efficiently with their partnership with OpenAI and the investment there. Do you agree that they’re the one who’s navigated the transition best first?

Sarah Guo20:08

How could you not? I think Satya and Kevin Scott have done an amazing job championing, like, really believing in this set of technologies, taking a bunch of bets, OpenAI and otherwise, and using it as an opportunity to try to leverage themselves into other markets that really matter, like search. We’ll see what happens, but I think it would you’d be hard pressed to say that Google or Amazon or Apple is, like, leading the field here.

Harry Stebbings

Who do you think is in the worst place from their adoption stance?

Sarah Guo

I think that Amazon and Apple will have to make more investments over time in these technologies. They don’t have labs doing cutting edge work when they have the scale to support them.

Harry Stebbings

You said, I couldn’t speed up execution there. I totally agree with you in terms of the importance of it. The thing that I also think though is like grossly misunderstood is the importance of the pick. I see great founders work on just shit ideas, and I don’t mean that disparagingly. How do you advise startup founders on choosing ideas when the world is moving as you said at warp speed faster than ever before?

Sarah Guo21:09

I get a lot of people ask me, like, what ideas do you have? And I’m like, I’m happy to go on a tangent of, like, all the things that we think are really good markets to go after. But if you generically cast about for ideas, you’re gonna get a generic idea. And so I believe in this idea of having high resolution customer conversations. And so if it’s solving a problem for yourself or just like really going and looking for problems instead or even open research questions that you like think are attached to interesting market.

I’ll give you an example. The world is built on three d models from everything from entertainment to the physical world around us. It is an open research question as to whether or not you can generate three d models that are usable in these use cases. But it’s like, there’s no market risk. It’s highly valuable. It’s just can we do it? So I think there’s a bunch of different ways you can look for problems that become less generic where you could come out of it and be like, I understand something as a founder.

I have a hunch that like, it’s unlikely that every other person that wants to be an entrepreneur is gonna have. And I think getting to that level of like depth of understanding and confidence, more founders would be better served by, as you said, spending more time picking and feeling confidence in their depth of understanding before they, like, start going down the path preemptively. But it’s uncomfortable. It’s very scary to be in this exploratory phase. The real trigger for forward progress is actual contact with customer. Right?

Not the like, oh, I have this high level idea. Is that interesting? That’s very different from having a conversation. Like, do you have this problem? How do you rank this problem? This is my proposal. Can we follow-up next week? And they’re gonna be like, I have shit to do next week. This is actually not that important to me. I was just being nice to you, Harry. And you need that resolution of feedback to have confidence.

Harry Stebbings22:49

My question to you is that we all say it’s all about the founder. It’s all about the founder. Sarah, honestly, I have turned down companies before because there is an amazing founder, but it’s in ed tech, which just hell or high water, the churn is a complete bitch. And Duolingo is the leader, but it’s still not a hugely valuable company. Or whatever. You’re selling to the NHS in The UK, which is a horrible market. For you, is it about founder, or is it market? Or, like, I’m asking the harder one here.

Sarah Guo23:16

Yeah. I’m a founder first investor. I think

Harry Stebbings

Even if it’s a really horrible market.

Sarah Guo

One of the great VC firms has this phrase actually, an individual, obviously, but it’s a great founder meets bad market, market wins. Right? And I think that’s a very common point of view. The slight nuance I put on it is, is there anything they could navigate to? And do they understand something that I don’t that makes the market better? Right? Because these things are not static. They have their structural problems. Right? If distribution is really hard and like it’s a slow moving industry and it’s got low margins, that customer is hard to sell to.

But if you have this idea about how to unlock distribution and it makes sense to me and you recognize all these problems of the industry and it’s like you’re just a force of nature that’s gonna break through. Maybe that will work anyway. And so I guess my view is you don’t just turn away from all problems because less space has traditionally been hard. But it should educate you as to does the founder recognize that and can they navigate out of doing something to uniquely break through.

Harry Stebbings24:14

Sarah, I think we learned most from our mistakes. What was your biggest investing mistake, and how did it impact your mindset, do think?

Sarah Guo

One of the investments I regret not making and, you know, the anti portfolio is pretty significant here. But multiple investments I regret not making, benchling, rippling, FBA, these are investments you make because of the founder. Saji and Parker are, like, really special people. I think, like, the recognition of collaboration in the life sciences has not traditionally been, like, an amazing SaaS market. It hasn’t been much of a market at all. Can you get confidence on something that’s changing in the market? And can a founder change the market?

I believe this is possible now. Right? With Parker, like, transparently, there are risks around somebody who, like, built a company before, which ended controversially in terms of his path there. I think the world of Parker Conrad, I think he’s an exceptional entrepreneur. And, like, my orientation towards, like, really pushing to take all sorts of risk if the founders are really special is much stronger than it was five years ago.

Harry Stebbings25:22

I had Parker on, and he was not reserved in terms of the exit from Xenophyte. So don’t worry. That was a very graceful departure. I I do have to ask you, but a lot of people, we spoke about kind of founder versus market, and Andy Rackif, I think it was, he said that great founder, bad market. My my question is a lot of other investors oscillate on, like, defensibility. How do you feel about startup defensibility, Sarah? Let me just dangle that one out.

Sarah Guo

Yeah. It doesn’t exist. Quite literally, you’re starting with nothing. I think investors are wrong to look for it. What you are investing in is trajectory and the ability for founders to navigate a market and a thesis. You might believe that a team doesn’t have a thesis on defensibility. You might believe that a team is incapable of coming up with a thesis on defensibility if, you know, somebody is very early. You might as an investor not have one yourself yet. Right? You’re like, oh, I just don’t know how the market really turns out.

I think how a market turns out is actually quite unknowable. And if you are looking for defensibility at the seed, like, there’s no company yet. This is a mistake.

Harry Stebbings26:20

I do wanna ask, in terms of, like, the next generation of venture, we’ve got two very bifurcated worlds, which is your multi stage large firms and then your boutique smaller firms often vertically focused. How do you think about the next ten years of venture? Is one a cool winner? Does it stay as bifurcated as this? Does one move into another? How do you think about those kind of evolutionary trends?

Sarah Guo

There has been, I guess, like this drift that you describe of scale of firm and then bifurcation. Structure and incentives determine strategy. Right? So if you have a big multi stage fund and big fees, there’s more of an incentive to hire people and get coverage. And investing a few billion dollars with a few million dollars at a time is not easy. You either do less work on the judgment and company building side, or you hire more people, or you invest more dollars at once. There’s only so many vectors of attack.

And to me, fundamentally, I think it’s like very hard for a $5,000,000,000 fund to have skin in the game on a $5,000,000 investment versus think about investing 50 at a time.

Harry Stebbings27:17

How do you advise founders then at the early stage when they have a large, large multi stage fund? I’m not naming names genuinely, but like a large, large multi stage fund and they have a smaller boutique firm. What do you advise them?

Sarah Guo

I advise them to get educated about how these firms work and what the incentives are, and then make a decision about the type of help they want at this stage in the company. And people are gonna make different decisions, but I think people should be like both tactical and long term oriented. Right? The tactical is who’s gonna move the needle for me over the next eighteen months? And then long term oriented, who do I trust and want to be around? And how should I, like, sequence the base of supporters I have over the long term?

There are real advantages to VC’s scale. Right? I’ve experienced it. We know all of these people, coverage, reach, etcetera. But returns in most firms are dominated by a few good investors even when the partner group might be 10 or more. And the complexity of interpersonal dynamics and decision making in groups is not well understood by founders. Right? And so I think there’s real risk to good investment decision making in big groups. Groupthink, seniority overriding, like positioning in politics. And to be clear, again, not every firm, but it’s a structural risk that happens.

When I don’t know how to solve a problem, I tend to make it simpler. Smaller firm, fewer people only do what matters. It’s also like much simpler for the founder to understand. I think there’s education to be done either by investors, hopefully, in an authentic and like a good faith way or just by founders themselves. And to do references, I’m shocked that maybe one in five founders like does investor references.

Harry Stebbings28:47

How can founders educate themselves, you think? Because, like, when you say about the politics and the interpersonal dynamics, we both know the game. We both know there’s some really interesting interpersonal relationships within different funds. But, like, we know that because we’re steeped in this day in, out. How do founders get educated? If you’re listening to this going, okay, I got a term sheet from two firms. How do I get educated, Sarah?

Sarah Guo29:07

Talk to founders that work with those funds. So the simplest thing is to do references. I think the other thing is like as soon as you have people who know the ecosystem who are on your side, you’re so much better prepared. And so I think like the real question is like getting educated at the very beginning, right, with a seed or series A and not trying to necessarily navigate it from first principles, but going and getting information from people who play in the ecosystem.

Harry Stebbings

The final one for you to do a great fire. Hunter Walk said that we’ve seen the death of the generalist seed VC. Do you think he’s right in terms of saying that and being that binary? Or do you think actually we’ll still very much continue to see seed stage specialists that are horizontal and broad?

Sarah Guo

So just like for your listeners, Hunter’s argument goes something like this. Tech is bigger. Networks are too large to own. Technical innovation matters more. Hard to be a generalist. Right? I think we’re aligned with this and that we’re absolutely focused on being the best possible partner to AI enabled companies. But as we’ve been talking about, it’s a very execution oriented, very personal games. And and there are many different ways to be good as an investor at an individual level. Like, you have talked to thousands of investors now, many of which are great in different ways.

Right? And when I think about some of my friends or the early stage investors that I, like, really respect, some are more specialized. Like Eric is exceptionally good in enterprise infrastructure and tends not to do things he doesn’t understand. That’s great discipline. But others like Jim gets his stretch from Palo Alto Networks to WhatsApp. Empirically, there are different ways to be good at this, including more generalist ways or even my friend Elad. Right? I learned a lot from him, but he seems like quite versent and to have good access across a broad range of technologies.

I tend to be skeptical of conclusive statements about VC strategy. It’s a dynamic market.

Harry Stebbings30:52

What have you learned from doing the podcast with Elad?

Sarah Guo

Oh, wow. That, like, media is a business. And our original thought was like, oh, we’ll talk to our friends that are like doing interesting things in AI and it’d be fun to do a low effort content project together. And it has been fun, but like you would know one of the hardest working people I’ve ever met, but there’s no such thing as anything that is like a high quality, low effort project. So duh.

Harry Stebbings31:20

Yeah. It doesn’t exist. But you can do fewer. And the hard thing is actually in the beginning, you need to do more. This is what people forget. We did three a week when we started, and we do three a week now. It’s really important to get those numbers out in the beginning. I remember, you know, Sarah, when we started, the importance of reviews. Like, you really wanna get reviews out because it will pump you up in the organic download charts because it’ll put you higher and higher in the rankings and you’re noteworthy featured.

I remember going with three friends to a football stadium and having 500 diet coke cans strapped in like drinks by rucksacks and saying, we’ll give you a free diet coke if you’ll give us your phone for a review. And we spent like 50 p each, so $250, and we got 500 reviews. We were like number two behind the BBC in The UK.

Sarah Guo32:04

Amazing. Yeah. Oh my god. What a distribution hack.

Harry Stebbings

I don’t think anyone’s ever done it again, and I wouldn’t recommend anyone do it. It was brutal, but crucial. So, yes, it is a business. I wanna do a quick fire round. So we’re gonna start with, will we be in a better or a worse place by the end of twenty twenty three, Sarah?

Sarah Guo

Assuming you’re talking about the macro, like, it’s I think most of the pain is yet to come. We’ll still be ugly. There was a multiyear experiment of the fat startup and companies over capitalizing, and they still have that capital. But they don’t have the efficiency to yet create a really, like, durable business. And so this is very myopically focused on, like, tech startups and, like, have worse place there. I think that will be gloomy for a while.

Harry Stebbings

What trend do you see that others are not seeing, do you think?

Sarah Guo

It may not be very well understood that a significant part of the opportunity for AI is services, not software market. So as a software investor traditionally, you’re like, okay. Here’s the stack. There’s chips and cloud infra and developer tools and observability and security and applications and then all the consumer stuff. But I think it’s a miss to be like, that’s the opportunity for AI because we’re doing more work that is today. And as you said, that opens like real questions in terms of labor displacement, distribution of wealth.

But that is the opportunity from a productivity perspective too, like both enablement and replacement.

Harry Stebbings33:28

So help me understand. What is the opportunity there for us as investors?

Sarah Guo

Yeah. I think that it’s easier with an explicit example. The legal profession today is a services market. It’s not a software market. Right? And if we do some of the low level work in legal services, it’s a bigger pie than like software sold to legal firms today.

Harry Stebbings

Okay. That makes total sense. I’m fascinated. How much did the domain name conviction.com cost?

Sarah Guo

Yeah. I’d say I have a good domain broker and the fee base on a $100,000,000 fund is minuscule, so not that much.

Harry Stebbings34:01

So you can buy one multistage firm and one seed firm. So one boutique and one multi. Which ones do you buy?

Sarah Guo

This is simple. Right? You still buy you buy Sequoia as the big dog incumbent that’s executed really well and has really impressive culture over time. And I don’t need to buy a seed fund. I buy my fund.

Harry Stebbings

You very strategically kept it all in the family. That was very political. Good. Well played, Sarah. You know what? I’m not gonna push you. We’re gonna go for a short now.

Sarah Guo

I have too many friends in venture, Harry. Like,

Harry Stebbings

You’re

Sarah Guo

people are

Harry Stebbings

not out of the get out of the buy all the short. You can’t get out of both. Or in this short, multi stage boutique.

Sarah Guo

I think that it will be a hard time for subscale seed stage funds without a differentiated strategy to persist. I think it was not hard to raise 10,000,000 to $50,000,000 for a couple years, and it just will become more because LPs are going to become more careful given the turn in the cycle. Short on a multistage fund, I think early in growth investing is more different than it appears. And so I think there are firms that, like, tried the early stage investing route with a blanket based approach, and I don’t know if that’s gonna turn out super well for Tiger.

Thank you. That was

Harry Stebbings35:20

perfect.

Sarah Guo

You just made me an enemy, man. I don’t I just

Harry Stebbings

Don’t worry. They don’t listen. They hate podcasts and media. And what are you concerned by that others are not spending time on?

Sarah Guo

There are near term abuses of AI that I think others are being thoughtful about. If you can do code generation, you can do malicious code generation. Other nation states and hackers are going to use every other tool out there. If they write code, they’re going to write code with AI tooling today. And doing that at scale is dangerous. And so this is not that AGI safety is not important and interesting. It’s just that there are today issues that are unaddressed, and I think people should I think we need to have more of a conversation around it and invest in defenses.

Harry Stebbings36:04

What did you believe in investing that you no longer believe?

Sarah Guo

I am increasingly convinced that, like, it’s not knowable what the outcomes are for companies, like, at the very beginning. It’s specifically, like, how markets play out is unknowable because there are actors with agency determining how the market is structured. You or I could tell each other an intellectual narrative that holds together about, like, why structural advantage in some specific market, like, belongs to an incumbent or a startup or whatever. But it was just a convincing story. What really matters is the actors that are playing. And so I’m much more comfortable without knowing exactly how things are gonna play out now or have been taught that.

Harry Stebbings

So I think this is why reserves are complete bullshit. Like, when you look at reserves, it basically rests on the assumption that you know which of the winners within an eighteen month time period, which I don’t think you do. If I were to bet on my winners, many of them have gone to losers very quickly. Many of the winners have been slow burners for a long time. You’re very good friends with Dylan Field at Figma. Figma was not an obvious overnight success.

Sarah Guo37:06

No. It took three or four years to even show strong signal.

Harry Stebbings

Yeah. Exactly. Do you have reserves? And do you believe that actually reserves is efficient deployment of capital?

Sarah Guo

So part of being a really early stage fund is not really. Right? Like, we are going to invest in the early rounds of a company, and we’re gonna leave money on the table in the later rounds. And it’s an explicit decision, but what it means is it’s like very focusing. Like, we make the bets we make with them. We’re aligned with the entrepreneur, and we’re not gonna grow our ownership from there. But we’re also not gonna be distracted by this question of, like, how do we be constantly underwriting our own portfolio?

As you described, you may be one of the only people who admit it, but no multistage firm is, like, perfect at underwriting their own portfolio. It’s surprising that they’re not better, actually.

Harry Stebbings

I totally agree with you. Tell me, what would you most like to change about the world of LPs? You navigated the LP market with conviction. I can start. I can say I think GP commits are complete bullshit, and then most GPs actually then fund it through the fees, which then reduces their ability to invest in their own firms. But it ticks the box for LPs that, oh, they’ve got a 3% GP commit, but I’m using your dollars now to fund my GP commit. It makes zero sense.

Sarah Guo38:15

Yeah. Mine, I am very lucky with my LP base. People I’ve known for a long time and then like my founder CEO friends. So I’m grateful. But broadly, the LP landscape, it was educational. Like, even though I’ve been talking to my prior firm’s LPs for a long time, it’s still very educational to raise money. If you are a platform like a Greylock or Sequoia, like, it’s not a lot of raising happening.

Harry Stebbings

Did you get exposure to LPs? Because most firms kind of shield you from it to prevent people leaving who are brilliant like you and then having a ready made network. I know many of you don’t.

Sarah Guo

I think Greylock is very small with a very tight relationship with its LPs and very happy to get to know a really high quality group of people. But the LP landscape overall is very clubby. Right? I’m sure you experienced this. Much like venture, a lot of investors, they lack individual conviction. They simply follow bigger brands. And so more independent thinking would be good.

Harry Stebbings39:05

Tell me, will Trump win the election? I think he’s

Sarah Guo

as likely

Harry Stebbings

to be in prison. Do you think so? Because I’ve had so many people on the show recently. I’m British, so I’m sitting far away. Yeah. But so many people on the show come on and say, I think Trump’s gonna come and win.

Sarah Guo

Yeah.

Harry Stebbings

Is Biden president again?

Sarah Guo

You’re probably right that I’ve been insufficiently pessimistic about this type of thing in the past. Just facing criminal sentences now.

Harry Stebbings

So Tell me.

Sarah Guo

I’m sure this is really amusing for the Brits.

Harry Stebbings

Relatively so, I have to admit. We did have the prime minister we had three prime ministers in the space of forty five days. So I don’t think we’re one to throw stones.

Sarah Guo

Yeah. I guess you guys had a dark but amusing situation as well.

Harry Stebbings

We did. Who’s your favorite angel to work with, Sarah, and why them?

Sarah Guo

It’s been great to have a smaller fun and just be collaborative. I’ve been doing a bunch of work with Elad. I think he’s a very independent thinker. It’s something I value. He has good taste. He’s a positive sum person.

Harry Stebbings

Learning from him. Final one. What does success look like for you with conviction? This was actually one that Pat suggested I ask you. Twenty years out, what do you want people to say about conviction? What do you want to have achieved? I think about it a lot. I’m intrigued to hear yours.

Sarah Guo40:07

So this is scary a thing to say out loud because like with any entrepreneur, big goals are always arrogant sounding. With the fund, it’s a fund. The measure of performance is returns. And you can define that in different ways. But for me, I define it on a multiple basis, not an absolute dollar basis. Otherwise, like, I should have raised a larger fund. Let’s put best in class venture multiples on the board. Right? I think that’s the first thing. We started talking a little bit about relevance.

It’s possible to make money without being relevant. And, like, we intended to do both. Right? We wanna be part of very important companies. My name’s not on the door. I want to build a partnership. And the question is, can we build a very small partnership that plays better as a team, makes better decisions, has better access as a team? Very simple to say, very hard to do. I think the last is, are we beloved by entrepreneurs? If those couple of things are true, if we’re beloved by a set of the most important entrepreneurs of the next generation, then I’ll be happy.

And if I’m not productive, like, my partners kick me out and I can retire. Great. There’s a broader mission if you’re technically curious, which is can we nudge use of AI in the world along? And can we nudge it to be, like, productive and aligned and helpful? And I think we can.

Harry Stebbings41:18

I cannot believe it’s been six years since our last show. I hope it’s not six years since our next show that we do. I’ve loved having you on. Thank you for putting up with my prying questions. I was much less prying in the first show. I think you’re like, what evolved? But you’ve been a star, so thank you so much.

Sarah Guo

Oh, it’s only fun if you do it.

Harry Stebbings

I love that episode with Sarah. And if you’d like to see the full interview on video, you can head over to YouTube and search for two zero VC or sign up for the newsletter on 20vc.com. But before we leave you today,

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Harry Stebbings

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